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Don’t worry; it’s almost never too late to order. If you are working on a tight schedule, let us know by calling Customer Service at 1-888-861-3969 We will do everything we can to get you what you need, on time. Rush orders can often ship within ONE BUSINESS DAY.
Some rush orders can only accommodate one color imprint on one location with no pre-production proof.

To assure prompt service, we require 75% of payment in advance, with payment of balance just prior to shipping. We accept Visa and Mastercard.

Absolutely! Our Sales department will be more than happy to help by telephone, fax or e mail every weekday from 9-5.
Please Call: 1-888-861-3969

Promocenter Intl. ALWAYS includes FREE artwork with every order. We'll create or modify your custom imprint to your exact specifications FREE of charge!
Terms: Up to one hour of artwork creation or modification (which, by the way, is usually all that's required). Subsequent hours are billed at $40.00 per hour.

In order to ensure prompt delivery of your order, please be in touch with our Customer Service department through email or telephone. Promocenter Intl. prides itself on going the extra mile for each and every customer. We use only the most efficient shipping methods and carefully track your order from the time it leaves the dock until it reaches your doorstep.

If you wish to request a sample of the product of your interest or a pre-production spec sample (with your own custom imprint) before you order in bulk, please send an email to samples@promocenterintl.com

Please Note: A regular set-up charge applies to the spec sample but will be credited when you place your order.

A simple eps, pdf or psd file will do. Of course, if there are any issues or problems pertaining to your artwork, Promocenter Intl.’s team of skilled graphic designers will work with whatever information you have and assist you in modifying the image and transferring it to the correct format.

Please include your Promocenter Intl. order number in all correspondence with our staff and they will be sure to direct the information accordingly.

There are several ways Promocenter Intl. ensures customer satisfaction. A day or so after receiving your artwork, our art department will send you a virtual-proof of your promotional item. Furthermore, lines of communication will remain open allowing for any further modifications you wish to make. Of course, the way to get the best and swiftest results is to provide our artwork team with as much detail as possible about your logo. Include imprint location, orientation, copy positioning, typeface, typestyle (caps, bold, italics etc.) in your info. Finally, if you want to be absolutely certain of the how your product will look you can always request a spec sample.

Standard production requires 7-10 business days. If you are in a rush to receive your order, please inform us and we will do everything we can to match your timetable.

When placing your order online you will receive an accurate shipping estimate. If you place your order over the phone your representative will inform you of all relevant charges including shipping costs.

Absolutely, you can either call us at 1- 888-861-3969 or email sales@promocenterintl.com to get the status of your order

Promocenter Intl.’s policy is simple. If you find a better price on the web for any of our products, WE WILL BEAT IT before the final order is placed.